Problem: Certain operations like installations or printing get part way through and then stop, sometimes with an error.
Solution: Windows makes temporary files as it works. These are placed in the directory pointed to by the 'SET TEMP=...' line in the AUTOEXEC.BAT file. You must have this line in the AUTOEXEC, the directory must exist, and there must be enough space on the drive to hold the temporary files. If the drive runs out of space, that's when the function will have problems. It is recommended to have about two megabytes free on the drive holding temp files.
Problem: You get garbled graphics on the screen in certain programs.
Solution: Newer systems have been including high resolution SVGA cards. These offer tremendous image quality. To achieve this in Windows, they need a special video driver from the manufacturer to support the enhanced features. These can sometimes cause conflicts with certain programs. To see if this is the case, switch to the standard VGA driver by using the 'Windows Setup' program in the 'MAIN' group. If the program now functions properly, contact your video card's manufacturer for an updated video driver.
Problem: You have several types of problems printing.
Solution: Windows also uses drivers to communicate with printers. There are a great many available in the program. You need to be sure that the driver you are using is the one specifically for your printer. You can find this information in the 'PRINTERS' 'CONTROL PANEL' in the 'MAIN' group. If it is not the right driver, contact either Microsoft or the printer's manufacturer to get the appropriate driver.
Solution: Your printer's driver may have a conflict with your SVGA video driver. You can see if this is the case by switching to standard VGA (see above).
Solution: You can try disabling 'PRINT MANAGER' and connecting the printer to 'LPT1.DOS' or 'LPT1.OS2'. This will make Windows send the information more directly to the printer.
Solution: If you have a newer printer, you may need to contact the manufacturer to get the latest driver from them.
*Note: Refer to your Windows manuals first if you are experiencing any of these problems.
